Chargebacks and disputes

A chargeback can require the business to repurchase or replace an invoice after a customer dispute, non-payment, or eligibility issue.

Key takeaways
  • A chargeback returns invoice risk to the seller after defined trigger events.
  • Disputes, offsets, fraud, ineligibility, and non-payment are common chargeback triggers.
  • Chargeback rights often interact with reserve and default provisions.
  • Ask for a written list of every event that can trigger a chargeback under the agreement.

A chargeback moves invoice risk back to the seller after a trigger event. Disputes, offsets, non-payment, fraud, or ineligibility can all be triggers depending on the agreement.

Chargeback language should be read with reserve, replacement invoice, and default provisions.

Possible triggers

TriggerPractical effect
Customer disputeInvoice may be repurchased or reserved
Short payDifference may be deducted from reserve
Credit limit breachInvoice may become ineligible

Related reading

Sources

  • International Factoring Association - International Factoring Association. Accessed 2026-05-19. Industry association source for factoring terminology and industry context.
  • Secured Finance Network - Secured Finance Network. Accessed 2026-05-19. Industry education source for secured finance and asset-based lending context.
  • Uniform Commercial Code Article 9 - Uniform Law Commission. Accessed 2026-05-19. Reference for secured transactions concepts including receivables and filings.
Financial disclaimer. This page is educational only and is not financial, legal, tax, accounting, or credit advice. Factoring terms vary by provider and contract. Read the full disclaimer.