Payment redirect
Instructions telling the customer where to send payment after invoices are assigned.
Why it matters
Incorrect or unauthorized payment redirects can create disputes between the seller and the factor over misdirected funds. Payment redirects may occur when the seller changes banking relationships, the factor changes its lockbox, or a customer ignores the NOA and pays the original invoice address. Each redirect event requires reconciliation to ensure the factor receives the funds it is owed. Persistent redirection issues can strain the factoring relationship and trigger audit provisions in the agreement.
How it appears in contracts
Payment redirect provisions appear in the Payment Direction or Collection Account section of the factoring agreement. The agreement should specify the process for updating payment instructions when the factor changes banking details and how long the old account remains active. Sellers are typically required to notify the factor of any payment redirect events within a specified number of days and to forward misdirected funds within a specified period. Willful redirection of funds away from the factor may constitute a breach of the factoring agreement and, in some circumstances, fraud.
Related terms
Related reading
Sources
- Uniform Commercial Code Article 9 - Uniform Law Commission. Accessed 2026-05-19.
- International Factoring Association - International Factoring Association. Accessed 2026-05-19.
- Secured Finance Network - Secured Finance Network. Accessed 2026-05-19.